Why Masana
Hygiene Services
Why Masana?
Financially sound
Our company has the necessary resources and financial backing to undertake any project and leave the client with a peace of mind. We invest in our people ensuring our staff are well renumerated and have the right resources to carry out their tasks successfully. We are fully insured and have expert estimators working with clients in order to tailor their cleaning service to meet their organizations. We provide all our service assessments and quotations free of charge.
We have a national foot print
As a leading industrial cleaning company with many successful years in the business, we have established our presence nationally with over 200 sites and 3000 full time employees working in all major provinces in South Africa. With an excellent reputation which is constantly being proven by our clients’ repeat business and an unparalleled array of tools and expertise to back our passion, we guarantee superb results for every project we take on.
Covid awareness
At Masana, we take our responsibilities very seriously and look at ways of reducing risk of cross infection from cleaning staff at all costs for the sake of both our clients and the employees themselves. We have a framework that ensures cleaning staff understand about social distancing at work, their own hygiene standards, wearing suitable PPE, openness and knowing when not to operate for work etc.
Strong partnerships at national levels
Our company dominates the cleaning industry in scale and scope with an adaptable, extensive network of powerful partnerships that consistently delivers exceptional results to the benefit of the client.
We extra mile
Our goal is to provide consistent service to ensure ongoing customer satisfaction. We strive to pursue the highest operational and customer care standards and continuously improve in all aspects of our business.
Why Masana?
Financially sound
Our company has the necessary resources and financial backing to undertake any project and leave the client with a peace of mind. We invest in our people ensuring our staff are well renumerated and have the right resources to carry out their tasks successfully. We are fully insured and have expert estimators working with clients in order to tailor their cleaning service to meet their organizations. We provide all our service assessments and quotations free of charge.
We have a national foot print
As a leading industrial cleaning company with many successful years in the business, we have established our presence nationally with over 200 sites and 3000 full time employees working in all major provinces in South Africa. With an excellent reputation which is constantly being proven by our clients’ repeat business and an unparalleled array of tools and expertise to back our passion, we guarantee superb results for every project we take on.
Covid awareness
At Masana, we take our responsibilities very seriously and look at ways of reducing risk of cross infection from cleaning staff at all costs for the sake of both our clients and the employees themselves. We have a framework that ensures cleaning staff understand about social distancing at work, their own hygiene standards, wearing suitable PPE, openness and knowing when not to operate for work etc.
Strong partnerships at national levels
Our company dominates the cleaning industry in scale and scope with an adaptable, extensive network of powerful partnerships that consistently delivers exceptional results to the benefit of the client.
We extra mile
Our goal is to provide consistent service to ensure ongoing customer satisfaction. We strive to pursue the highest operational and customer care standards and continuously improve in all aspects of our business.
Our company is fully registered and accredited for our quality management and environmental systems. We carry out full risk assessments for each project site and operate our services in accordance with the Health and Safety regulations. We pride ourselves in being a business that delivers excellence and invests in its people and processes.
Our many years of successfully rendering superior services has made it a second nature for us to carry out cleaning projects adhering to manufacturer warranties and product guidelines in order to ensure the lifespan of our customers flooring and other physical surroundings. This attitude and approach towards our work has earned us a lot of respect and trust with our customers over the years.
Each of our cleaning operatives has been personally selected by our management to ensure that quality is maintained throughout. They are put through a rigorous interview process and are fully trained with detailed specifications relating to each client and premises that they are assigned to. We carry out our due diligence on all cleaning staff employment records and conduct al necessary background checks.
We pride ourselves on our long standing client relationships and our ability to scale our cleaning services to meet the needs of every client, however small or large, from entrepreneurial start-ups to global corporations operating locally within South Africa.
We dedicate an account manager to each of our client portfolios who becomes the main point of contact for all business operations and queries. The portfolio manager makes regular visits to the client’s premises to ensure that our cleaning services are being carried out to their highest standards.
We make it a point to liaise with our clients on a monthly basis to ensure that they are fully satisfied with the services being provided. We ask for a satisfaction sheet to be completed and signed, enabling our company management to be fully aware of the standards of all of our business contracts.
Our company was founded in 2004 as a contract commercial cleaning company specializing in cleaning offices. Since then, we have expanded and developed our cleaning expertise to cover a wide range of building types and businesses to include medical facilities, retail and leisure properties, car showrooms, hospitality venues and much more.
Our company covers a wide range of services in the cleaning industry sector. We understand that each client is unique and we have made it our business to understand their specific needs and regulatory requirements in order to tailor each contract appropriately and fully meet their needs.
With Masana on board, clients have nothing to worry about. We assess and provide a thorough recommendation and action plan that will definitely make an impression.
Our company was founded by a qualified health inspection officer with many years’ experience and a deep passion for the cleaning and hygiene industry.
Our management is based on a flat, responsive supervisory structure to client contracts. Teams comprised of operational management, regional and site supervision alongside customer relations staff enable us to develop a sustainable, high quality solution for each client portfolio.
We believe people are at the centre of everything we do at Masana. The success of our business and the daily efforts that we make are all inspired by the people we either work with or the people that we work for. We believe deeply in what we do and commit ourselves to creating clean and healthy work spaces for our clients. But at the same time, we help empower communities and the people that work for us by creating job opportunities, skills development and many other incentives geared towards their upliftment as a people of our beautiful nation.
Our company is fully registered and accredited for our quality management and environmental systems. We carry out full risk assessments for each project site and operate our services in accordance with the Health and Safety regulations. We pride ourselves in being a business that delivers excellence and invests in its people and processes.
Our many years of successfully rendering superior services has made it a second nature for us to carry out cleaning projects adhering to manufacturer warranties and product guidelines in order to ensure the lifespan of our customers flooring and other physical surroundings. This attitude and approach towards our work has earned us a lot of respect and trust with our customers over the years.
Each of our cleaning operatives has been personally selected by our management to ensure that quality is maintained throughout. They are put through a rigorous interview process and are fully trained with detailed specifications relating to each client and premises that they are assigned to. We carry out our due diligence on all cleaning staff employment records and conduct al necessary background checks.
We pride ourselves on our long standing client relationships and our ability to scale our cleaning services to meet the needs of every client, however small or large, from entrepreneurial start-ups to global corporations operating locally within South Africa.
We dedicate an account manager to each of our client portfolios who becomes the main point of contact for all business operations and queries. The portfolio manager makes regular visits to the client’s premises to ensure that our cleaning services are being carried out to their highest standards.
We make it a point to liaise with our clients on a monthly basis to ensure that they are fully satisfied with the services being provided. We ask for a satisfaction sheet to be completed and signed, enabling our company management to be fully aware of the standards of all of our business contracts.
Our company was founded in 2004 as a contract commercial cleaning company specializing in cleaning offices. Since then, we have expanded and developed our cleaning expertise to cover a wide range of building types and businesses to include medical facilities, retail and leisure properties, car showrooms, hospitality venues and much more.
Our company covers a wide range of services in the cleaning industry sector. We understand that each client is unique and we have made it our business to understand their specific needs and regulatory requirements in order to tailor each contract appropriately and fully meet their needs.
With Masana on board, clients have nothing to worry about. We assess and provide a thorough recommendation and action plan that will definitely make an impression.
Our company was founded by a qualified health inspection officer with many years’ experience and a deep passion for the cleaning and hygiene industry.
Our management is based on a flat, responsive supervisory structure to client contracts. Teams comprised of operational management, regional and site supervision alongside customer relations staff enable us to develop a sustainable, high quality solution for each client portfolio.
We believe people are at the centre of everything we do at Masana. The success of our business and the daily efforts that we make are all inspired by the people we either work with or the people that we work for. We believe deeply in what we do and commit ourselves to creating clean and healthy work spaces for our clients. But at the same time, we help empower communities and the people that work for us by creating job opportunities, skills development and many other incentives geared towards their upliftment as a people of our beautiful nation.
Our Vision
We seek to become the leading brand in South Africa within the cleaning industry through a commitment to excellence and continuous investment in technology and our workforce.
Our Vision
We seek to become the leading brand in South Africa within the cleaning industry through a commitment to excellence and continuous investment in technology and our workforce.